Privacy Policy
Effective Date: August 14, 2026
Momentum Physical Therapy respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit mptclinic.com, contact our clinic, or use features available through our website.
Information We May Collect
We may collect information you choose to provide, including:
Your name
Email address
Phone number
Appointment request information
Questions or messages you send to us
Information about your symptoms, condition, or reason for seeking care if you choose to provide it
Other information submitted through website forms
Please avoid sending highly sensitive medical information through a general website contact form unless the form is specifically designed for secure patient communication.
We may also collect basic technical information when you use our website, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website
General location information
Cookie and analytics data
How We Use Your Information
Information collected through our website may be used to:
Respond to questions or appointment requests
Contact you about physical therapy services
Provide information you request
Improve our website and services
Understand how visitors use our website
Maintain website security
Meet legal, regulatory, or professional requirements
Health Information and HIPAA
Information that becomes part of your medical record may be protected under the Health Insurance Portability and Accountability Act, commonly known as HIPAA, and other applicable healthcare privacy laws.
When HIPAA applies, protected health information is handled according to Momentum Physical Therapy's Notice of Privacy Practices and applicable law.
This website Privacy Policy does not replace Momentum Physical Therapy's Notice of Privacy Practices.
Website Forms and Email
Information submitted through a contact form or regular email may not always be transmitted through the same systems used for protected patient records.
Do not use the website, email, or general contact forms for urgent or emergency medical needs.
If you are experiencing a medical emergency, call 911 or seek immediate medical care.
Cookies and Analytics
Our website may use cookies and similar technologies to help the site work properly and understand how visitors use it.
These technologies may collect information such as your browser type, device, pages viewed, and how you arrived at the website.
We may use services such as website analytics providers to help us understand website performance.
Where required, you may be given the option to manage non-essential cookies through our cookie consent settings.
Third-Party Services
Our website may use or link to third-party services, including:
Appointment or scheduling platforms
Website hosting providers
Analytics services
Maps
Social media platforms
Embedded videos
Payment or patient portal services
These companies may have their own privacy policies and data practices. Momentum Physical Therapy is not responsible for the privacy practices of websites or services we do not control.
Online Tracking
Healthcare websites require special care when using tracking technologies.
Momentum Physical Therapy works to limit the collection or sharing of information through website tracking tools, especially on pages or forms where visitors may provide health-related information.
How We Share Information
We may share personal information when reasonably necessary with service providers that help us operate our website, communicate with patients, schedule appointments, maintain technology, or provide other business services.
We may also disclose information when required by law, regulation, court order, or another valid legal process.
We do not use patient medical information for advertising purposes without any authorization required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, email system, or internet transmission can be guaranteed to be completely secure.
Data Retention
We may keep information for as long as reasonably necessary to provide services, respond to requests, maintain business records, comply with legal obligations, or protect our rights.
Medical records may be subject to separate healthcare recordkeeping requirements.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have rights related to your personal information.
These may include the right to request access, correction, deletion, or information about certain uses of your data.
Some information, including medical records, may be subject to separate rights and requirements under healthcare privacy laws.
To make a privacy request, contact us using the information below.
Children's Privacy
Our website is intended for general audiences and is not designed to collect personal information directly from children without the involvement of a parent or legal guardian.
Parents or guardians should contact Momentum Physical Therapy directly regarding treatment for a minor.
Links to Other Websites
Our website may contain links to outside websites. Momentum Physical Therapy is not responsible for the content, security, or privacy practices of third-party websites.
We encourage you to review the privacy policy of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated policy will be posted on this page with a new effective date.
Contact Momentum Physical Therapy
If you have questions about this Privacy Policy or how your information is handled, please contact:
Momentum Physical Therapy
Covington, Louisiana
Website: mptclinic.com
Email: info@mptclinic.com